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City of Columbus 311 Call Center

Status

Existing

Description

The City of Columbus 311 Call Center is the single point of contact for requesting all non–emergency City services. The call center is accessible by telephone during certain hours and by web interface 24/7. Transportation services include requests for pothole repairs, traffic signal operational concerns, and requests for changes in traffic control devices, e.g., signs, meters, signals.

Stakeholders

StakeholderRoleRole Status
City of Columbus Department of Public ServiceOwnsExisting

Physical Objects

Emergency Management Center

Interfaces To

(View Context Diagram)

City of Columbus Traffic Management Center
Local Maintenance and Construction Management
ODOT District Offices